About Kathy Adams
Kathy has a clinical background as an ED Senior Sister, but over the last 4 years she has been transforming systems and managing digital change, including implementing an enhanced clinical EPR and a voice recognition solution across a whole acute Trust.
Kathy is passionate about digital transformation and innovation.
Problem: Kathy is currently working on Outpatients Transformation, looking at all parts of the Outpatient journey in the Trust from referral to discharge. This project applies to all Adult and Paediatric Outpatient services and affects all Clinicians and Admin staff who work in our Outpatients environments, as well as impacting all patients who attend Outpatients.
Solution: Kathy has led a team that successfully worked on the implementation of eRS. Homerton University Hospital NHS Foundation Trust now does not receive paper referrals and are completely compliant with eRS. Before the national ‘paper switch off’ Homerton University Hospital NHS Foundation Trust were the highest performing Trust in London and have continued this success. This part of the project is now in the optimisation and return to BAU phase.
Scale: Kathy is leading on implementing an updated global PAS solution to improve reception flows alongside a kiosk solution. Global PAS has been implemented and her team are now in the post implementation review stage. Kiosks will be implemented later this year, Kathy is currently leading on workflow mapping to ensure kiosks integrate smoothly with the Trusts EPR system and work optimally with their administrative teams. In addition, Kathy has led a team who have implemented an EPR flow for documenting in Adult Outpatients settings (including new clinical views and eOutcomes), this has been built, tested and implemented using co-design principles with clinicians and her EPR team. This has also included implementing Voice Recognition and reducing our need for secretarial support by 30% and improving our letter turnaround time from 17.7 days to 2.2 days.
Desired impact: The desired impact of this project is to save time, money and unnecessary administrative steps whilst ensuring that there is an improvement in quality and access to information required to treat patients. This will also enable the building blocks to ensure that we can supply all relevant information to a future patient portal.
Progress to date: The project is on track to complete this phase in the next 6 months.