Terms and conditions

Last updated on: 7th July 2017

We hope that you enjoy using our website, safe in the knowledge that we are committed to protecting your privacy and security online. You have control over the information we store about you and what types of information (if any) you would like to receive from us.

General information,

Digital Health.London is a collaboration between three London Academic Health Science Networks (AHSNs);Imperial College Health Partners, UCLPartners and the Health Innovation Network, plus the Mayor of London and Academic Health Science Centres (AHSCs) and this extends to the way we handle your personal information. We make a point of working with our customers when it comes to their information privacy.

Please take the time to read this Privacy Policy as it is important for you to understand how we collect and use your data when you use DH.L. This policy explains how we collect, use and store the personal information you provide to us. ‘Personal information’ is data that relates to you and that identifies or can be used to identify you – this might be your name, email address, or other digital identifiers relating to you, such as cookies, IP addresses or logs.

This policy may change from time to time and, if it does, the up-to-date version will always be available on the DH.L website. Please make sure that you are aware of the latest version of this Privacy Policy.

We are proud to give you access to DH.L and, in return, we may collect, use and share your personal information as is necessary for us to make the website available in accordance with the Terms and Conditions and to give you the best user experience. We will only use personal information for our purposes in a manner permitted by data protection legislation.

Cookie Policy

We use cookies to improve your experience on our site, DH.L, If you would like to know more below about what cookies are, the cookies we use and how to switch them off. Please view our dedicated cookies page.

You can indicate your acceptance to our use of cookies in accordance with this policy by clicking “OK” in the appropriate place on the banner that appears on DH.L. However, please note that if you do not click “OK” but continue to browse the site, you will be deemed to have accepted our use of cookies (and what we use them for) in accordance with this Privacy Policy.

What information do we collect if you sign up for our newsletter?

If you want to sign up to receive our newsletter we will collect personal information from you as is necessary for the newsletter service, namely your email address, name and what you are interested in hearing more about.

How else will we use your information?

We may also use your information for the following purposes:

  • To help us make the website and other related content available to you (please see the “Will we share your information with anyone else?” section below for more information)
  • To make the website more relevant for you and our other visitors. This includes sometimes requesting personal information from you to help us run and develop our website and associated functions
  • To send you our newsletter if you have signed up to receive it
  • To carry out occasional surveys to analyse our user base — ultimately we want to ensure that DH.L provides everything that you — our audience — is looking for
  • To check whether you are eligible for a competition and to contact you if you win
  • To comply with the law
  • As we feel is necessary to prevent illegal activity or to protect our interests

How long do we keep hold of the information?

There are certain reasons that we have to keep hold of some of your information. Naturally we keep your information while you are registered with us so that we are able to provide the service to you but we also keep it after you’ve left us, though only for as long as we need it. How long we keep it depends very much on the type of information we are holding and the purpose for which we need it. We also have to take into account our legal obligations in respect of how long we keep that data.

You can request that we delete your personal information at any time.

Will we share your information with anyone else?

Only if…

  • You specifically request this, such as when you submit information to enquire about jobs or submit a job application through DH.L
  • We are required to do so to comply with the law or with the directions of the courts or other authorities
  • We feel it is reasonably necessary to prevent illegal activity or to protect our interests
  • We feel that other services may interest you and improve our service to you or to carry out surveys and user analysis to understand your needs and preferences. We will also share your information with MailChimp, who securely host emails and act as a supplier to distribute our newsletter. We contractually require these service providers to keep your personal information safe and secure. These trusted third parties would only be permitted to use your personal information for the purposes we specify.

As at July 2017, we currently don’t share any info with third parties that is not anonymised. However, if we do in the future we will list them in this privacy policy and we will notify you of this change to our privacy terms.

We will never sell our user’s details to any other organisation or individual.

What if you post information on our site?

This site contains an opportunity for users to comment (“User Content”) on content displayed on the site. This information is in the public domain, so it may be accessed by any person using the web in any part of the world and can be found using independent search engines. So, if you choose to post information to the interactive parts of our site, we should state that you do so at your own risk.

How will we make sure our site is secure?

We follow strict security procedures to manage how your personal information is stored, used, who sees it and to help stop any unauthorised person getting hold of it. All personal information you provide to DH.L will be located behind a firewall. We take security extremely seriously but as no system is 100% secure, we can’t completely guarantee the protection of your personal information, any more than any other organisation can. So, we can’t accept any liability for the loss, theft or misuse of the personal information which you’ve registered on our website if there is a security breach.

Will we transfer any personal information outside the EU?

Countries outside the European Union may have a lower standard of protection for personal information than that required by EU data protection laws. The information we collect from you may be transferred to, and stored, outside the EU (including for example in the United States) and may also be processed by people operating outside the EU who work for us or one of our suppliers. If we need to transfer your data to a company based outside the EU (e.g. if our hosting company is based in the US), we’ll take steps to make sure your personal data is handled in line with EU law. Please see the table of our suppliers in the “Will we share your information with anyone else?” section above which sets out whether they are based inside or outside the EU. If you would like any more details on this please get in contact with us.

Are you protected by this policy outside the DH.L website?

www.digitalhealth.London contains links to other websites. Obviously, we don’t have any control over those websites and we cannot take any responsibility for any information you give them. Other sites have different privacy and security policies and terms and conditions, so we advise you to read these before using them.