DigitalHealth.London Spotlight: MyMynd

This week, we are shining the DigitalHealth.London spotlight on MyMynd to mark Great Mental Health Day. The London-wide campaign, which is celebrated on 31 January 2025, aims to encourage conversations on wellbeing as well as raising awareness of initiatives and services across the city that are making a difference.

MyMynd, which is part of the DigitalHealth.London Accelerator programme, is a workplace digital mental health and wellbeing platform that empowers employees with targeted support and enables employers to align wellbeing efforts to help their workforce.

What is the problem you are trying to solve and why is it important?

Poor mental health accounted for 6 million days lost to staff absences in the NHS between 2022 and 2023, impacting patient care, morale and attrition.

Health and social care are amongst those most impacted. The urge to endure is overwhelming with intensified pressures in already overstretched teams leading to exhaustion and burnout. They’re often unable to discuss or take time off due to fear of judgement or stigma, or responsibilities towards patients, colleagues, teams and families. Many suffer in silence or simply quit.

The problem is, there is no consistent way to identify those struggling, or effectively target support to strengthen resilience across the organisation and get ahead of the challenges.

What is the solution you have developed and how can it help with the problem?

MyMynd is a workplace digital mental health and wellbeing platform that proactively identifies issues for early intervention and targets support precisely where needed to strengthen resilience. Employees receive tailored support to manage their own mental health and employers can align their efforts around the specific needs of the workforce.

Any concerns are flagged to a dedicated team of responders for 1-to-1 follow up and personalised guidance and all users are guided to resources linked to their needs to improve wellbeing.

Employers get aggregated data with powerful insights on common themes and emerging trends, together with a tailored programme of workshops and masterclasses. This programme is focus on the specific needs of staff, enhancing organisational capability and improving attrition, absence and engagement across the workforce.

What is the history of your company?

Co-founders Henry Majed and Leon Rodin formed MyMynd in 2020 having witnessed first-hand the impacts of mental health on those close to them and the rising demand for support through COVID-19. Their research identified that many existing solutions fell short – often reactive (too little too late), unrelatable, or offered no clear pathway for support.

Responding to these and building on research and clinical practices of Professor Rich Gilman, they piloted with teams at NHS England and Portsmouth University to shape MyMynd’s solution. Then collaborations with clients, including Oxford University and Oxford University Hospitals NHS Foundation Trust, helped to optimise the offering by rooting it in real-world needs and evidence based practices, driving impact for both employees and their organisations.

What successes have you had so far from successful pilots/trials/contracts?

We have supported over 12,000 employees across the NHS, universities, social care, professional services, corporates and government.

Clients like NHS and Oxford University say the following sets MyMynd apart:

• Engagement with employees: MyMynd’s engagement is more than 60% compared to 2-5% for apps or Employment Assistance Programmes (EAPs)
• Scale of impact due to MyMynd’s proactive approach, 1:1 human intervention and organisation wide support

In one recent NHS Trust pilot spanning 1,000 clinical and non-clinical staff, we reached 60% engagement, retained 7 full time staff and averted 70 days of staff absence including 1 in 4 staff accessing support for the very first time. Estimated savings were £330,000 per annum in avoided staff turnover and bank or agency costs.

Just a “thanks” won’t do it justice. MyMynd’s support is impacting at […]. It’s like having a guardian angel step in and help at the right time, a huge thanks […]. Knowing MyMynd are there to genuinely help makes all the difference.

I was sceptical at first having tried so many apps and services without success. I was genuinely surprised to find the tools were exactly what I needed, right when I needed them.

I’m still buzzing an hour later! I’ve already put the techniques to use with colleagues. It made things so much easier. Honestly, it should be compulsory for all managers.

What are your future goals? What does success look like?

Our overall mission is to unlock the power of wellbeing for over 10 million lives. We believe we can help protect and enhance the health and energy of workforces and communities across the UK and globally.

Over the coming 12 months we aim to scale our impact by continuing to reach and support organisations in both public and commercial sectors to hit our next milestone of 100,000 users. We will build on our experiences and insights to improve attrition, absence and engagement and help deliver the NHS Long Term Workforce Plan.

How has your time on the DigitalHealth.London Accelerator helped you in achieving these?

• The Accelerator has provided invaluable support in progressing (and often challenging/refining) our goals.
• Networking opportunities with current and alumni peers sharing experiences and exploring collaborations.
• Refining our value proposition to more precisely align to the needs of the health and social care sector and core value that we deliver.
• Building strong connections with key NHS stakeholders and decision makers to better understand where/how our solution can fit in the ecosystem.
• Connecting to potential strategic partners for funding opportunities, identifying potential pilot sites and evaluating new market segments.

Do you have any advice for aspiring digital health companies?

• Take the time to understand the geniune context of the problem you are looking to solve from the perspective of all those involved – patients, users, staff, healthcare professionals, clinicians, procurement etc.
• Obsess about the problem (not just the solution) and be prepared to adapt based on the real world experiences/feedback.
• Share your challenges and learn with peers. You never know where the next collaboration or breakthrough will come from.
• Participating in programmes like the Accelerator are invaluable to get a headstart on all of these!

Any asks for the audience?

We are keen to scale our impact by sharing our learnings and supporting more organisations and their workforces across the health and social care sectors. Please get in touch to find out more and explore how we can support your teams.

Learn more about this year’s Great Mental Health Day and ways to join the conversation on mental health.

MyMynd is currently in Cohort 8 of the DigitalHealth.London Accelerator programme and is an alumnus of the DigitalHealth.London Leap programme.

The DigitalHealth.London Accelerator programme is funded by the UK Government via the UK Shared Prosperity Fund (UKSPF). It is delivered by the Health Innovation Network (HIN) South London in partnership with the Office of Life Sciences, CW+, Medicity, NHS England, the Mayor of London and the Levelling Up Fund.

For more information, please visit https://www.gov.uk/government/publications/uk-
shared-prosperity-fund-prospectus.