myGP®, developed by DHL Accelerator alumnus iPLATO, has seen a 50% increase in active users over the last six months.

myGP is an app with a broad range of functions including allowing patients and carers to book appointments with their registered GP surgery, access their medical records, order prescriptions, set medication reminders, track their health, access e-referrals and find pharmacy services. Practices and CCGs (Clinical Commissioning Groups) can utilise the app for care navigation, data aggregation for triage and video consultation. The app can also be used for personalised patient engagement to increase uptake of immunisation, health checks and cancer screening. This list of capabilities continues to grow as the company persists in their mission to improve patient outcomes.

The app is the number one downloaded medical app in the UK and in the last six months has seen a 50% increase in their active users, with 1.5 million people across the UK now using the app. This large user base meant that myGP was asked by the NHS to assist in communicating guidance for the Coronavirus outbreak.

iPLATO, the UK-based healthcare technology company responsible for creating myGP, was part of the DigitalHealth.London Acelerator 2016-17 cohort.

Tobias Alpsten, iPLATO Healthcare CEO, said; “This is a fantastic achievement by our supporters within the NHS and our team. It means that we continue to meet more and more of our users’ healthcare needs at their own registered GP surgery. The real winners are myGP members who previously had limited options for accessing online services and we hope that by using myGP their lives will be made simpler and more convenient.

Our time as part of the DigitalHealth.London Accelerator helped us on our road to success. The programme allowed us to connect with healthcare experts and key NHS stakeholders, supported us in developing our business model and gave us a deeper understanding of the NHS which helped us refine our app.”

Sara Nelson, Programme Director for DigitalHealth.London, said; “The increase in patient users shows how when the design of technology takes into account patients experience the uptake is much greater. I commend myGP for making technology more accessible to patients and look forward to seeing the future progress.”