29th April, 2019

Earlier this year, DigitalHealth.London Accelerator partner CW+, selected Accelerator company Lumeon (from our 2016-17 cohort) to help digitise its postnatal discharge process. They have now launched the innovative software, and here describe the difference it is making.

CW+, the charity of Chelsea and Westminster Hospital NHS Foundation Trust, have been working with Lumeon to create, test and embed the digital end-to-end care pathway for new mothers and their babies. The user-friendly technology is transforming how the postnatal department runs – streamlining processes, coordinating care towards a timely and safe discharge, and enhancing the experience for women and their families.

All activities and tasks are orchestrated and automated in real time, with the ability to get a good overview of the care being delivered. Digital dashboards allow multi-disciplinary team members to quickly see what they need to do next, and by when, for each patient to meet their discharge slot. Staff communicate more effectively with each other and new mums, to provide a more holistic overview relating to them and their baby as regards getting them ready for home.

“Lumeon is delighted to be partnering with Chelsea and Westminster Hospital to transform both the patient and staff experience, while improving efficiency,” said Robbie Hughes, Founder and CEO of Lumeon. “The NHS has recently announced both maternity and digital health services as key focus areas in the Long Term Plan. Our work with Chelsea and Westminster has been put into motion at a particularly significant time and we look forward to scaling our innovative system across the NHS, starting with maternity and postnatal pathways.”

“As an organisation, we are committed to being innovative and human-centered when providing excellent care and experiences for mothers, their families and our staff,” said Dr Sunita Sharma, Consultant Obstetrician and Gynaecologist at Chelsea and Westminster Hospital. “We are very proud to see the new postnatal digital tool now in action and I see even more exciting times ahead as we expand on what the system can allow us to do.”

“We are very proud to see the new postnatal digital tool now in action and I see even more exciting times ahead as we expand on what the system can allow us to do.”

“Chelsea and Westminster Hospital NHS Foundation Trust is passionate about health innovation delivering exceptional patient care. Together with our charity CW+, we identify technology partners that will help us excel in these areas,” said Zoë Penn, Medical Director at Chelsea and Westminster Hospital NHS Foundation Trust. “We have worked closely with the Lumeon team and we are excited about this fantastic new system that will help to deliver great care to new mums and their families.”

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