Information Management and Technology (IM&T) Change Manager
Information Management and Technology Department at Kingston Hospital NHS Foundation Trust
Biography: Lynsey graduated from university with a degree in Fashion Retail Buying and started her career journey in Buying, which allowed her to learn various key, transferable skills early. After gaining experience in this area, she was keen to change her career path as she felt that her values no longer aligned with the company’s mission. Instead, Lynsey wanted to do something that made a difference in the quality of people’s lives and is currently at Kingston Hospital NHS Foundation Trust (KHFT) as a Change Manager for the IM&T department. Her role requires her to understand complex clinical workflow and ascertain digital solutions within our Electronic Patient Record (EPR) system, CRS. Lynsey is part of a team who optimises patient care by transforming patient pathways through a digital process and is responsible for integrating digital solutions within the Trust’s patient record system, ensuring accurate testing, supporting training and communications with stakeholders as well as promoting the adoption of change.
South West London ICL Digital Pioneer Fellowship project summary: This project revolves around digitising maternity documentation for all women throughout their entire maternity journey, which will allow the Trust to deliver and enhance Maternity Services Data Set collection, link medical devices to the EPR and trigger automated MEOWS alerts as well as redesign assessment forms. It will also enable obstetric ultrasound reports to be viewed within the electronic maternity record, enhance accessibility for patients and secure sharing with medical professionals, and allow community workers to enter data in real time which will give staff more time for patient care.
Estimated number of patients / staff impacted by the project: Patients: approximately 5,000 maternity patients yearly. Staff: approximately 430.
Goal(s) for time on the South West London ICL Digital Pioneer Fellowship: Lynsey aims to make use of networking, discussion and mentoring opportunities. She is keen to enable KHFT to build on its digital upgrade and become a ‘hub’, working between Trusts and the community to standardise maternity systems and processes, sharing digital documentation for continuity of care. Lynsey hopes the Fellowship will give her the framework, structure and confidence to continue to drive the NHS forward with its digital transformation.