Heba Health
NHS Problem
It is estimated that 3/4 of paediatric care spending is on 1/6 children with additional needs, with <1% of children accounting for nearly 1/3 of paediatric expenditures. It is well established that providing care coordination support to children with long-term conditions improves health outcomes whilst reducing system costs.
Care coordination support today is limited in accessibility, delivered in highly manual formats. To share care information, families use paper files – difficult to access, analyse and distribute. To navigate care, families are interacting with highly manual services, such as telephone helplines or appointments, with multi-week or month waits.
The Solution
Heba is a mobile app that equips families of children with developmental differences and health conditions to manage, coordinate and navigate care.
Accessible as a mobile and web app, Heba provides the family and professionals involved in a child’s care with:
- Smart care management tools to store, track and share care information in a multidisciplinary setting. This includes medication, behaviours, symptoms, appointments, and documentation.
- Personalised care navigation guidance. Via a tech-enabled moderated expert community alongside a library of relevant content, we support families to navigate the complex health, education, and social systems.
Impact
For the 1 in 6 children with additional needs and their families, the experience of coordinating care can be overwhelming, isolating and complex due to the fragmented nature of support. Children require coordination across multiple providers across multiple settings, within both private and public healthcare, social care organisations and schools.
It is well established that providing care coordination support to children with long-term conditions improves health outcomes whilst reducing system costs. Studies have demonstrated improvements in patient outcomes for both the child and family, with health economic savings due to reduced care utilisation at £1,200 per child per year and up to £5,500 in some studies.
However, care coordination support today is limited in accessibility, delivered in highly manual formats. At Heba, we’ve made support scalable. Of the 1/6 children with a developmental disorder, Heba is focused on those of moderate to severe complexity. This is a relevant population of ~1.7m under 25s in the UK. By providing accessible care management, coordination and navigation support to these children & their families, we intend to improve outcomes and provide scale the proven health economic benefits