Last week representatives from Accelerator company Lumeon, which offers an innovative digital Care Pathway Management system, visited Chelsea and Westminster Hospital NHS Foundation Trust’s maternity services to discuss post-natal patient management solutions. From the Lumeon side, we had a Senior Account Executive, Stephan Zentgraf and his team, while Chelsea and Westminster hospital was represented by a Consultant Obstetrician.
This was their third visit, with two previous discussions focusing on a detailed exploration of the existing processes and as is states. The team diligently noted existing ways of working turned a substantial amount of information into a clear, functional demo of their solution. The demonstration was truly customised to Chelsea and Westminster hospital and reflected an impressive amount of a pre-sale preparation.
The Lumeon team showed diligence and energy in delivering an impressive, bespoke presentation. A great amount of work had gone into getting to the level of detail to understand and interpret requirements.
In my about 10 years of commercial roles, I have seldom seen such diligence in a pre-sale prep. Suffice to say the Consultant Obstetrician was left almost literally speechless. So I say, hats off guys, *this is how it’s done!*