Mary Ann Ward

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ICT Senior Trainer

St Georges University Hospital NHS FT

Biography: As a full-time ICT Senior Trainer, my general duties and responsibilities are as follows:

  • Design and building of courses and training material for the use of hospital information systems including Cerner Millennium
  • Deliver effective IT Training including Change Management processes and procedures to end users
  • Maintaining training records – Development of training materials including eLearning
  • Provides support to end users especially during go-live
  • Collaborating with other IT staff members when new processes / procedures are being implemented
  • Train the trainer
  • Mentoring and supporting the junior trainer.
  • Assisting during the staff intake

South West London ICL Digital Pioneer Fellowship project summary: The project that I am currently leading from the training perspective is the Maternity MPage project which supports documentation through every stage of the maternity. The aim of this project is to provide integrated electronic health record for both mother and baby, which also helps improve patient’s safety. The aim is to also offer a simplified user experience for entering and tracking information as well as for standardised reporting and documentaion.

Estimated number of patients / staff impacted by the project: St Georges Hospital deals with 5000 birth every year and around 340 staff working in the maternity department.

Goal(s) for time on the South West London ICL Digital Pioneer Fellowship: My goal is to gain skills and learn as much as I can from this programme so that I can apply that knowledge in practice, which I am hoping to help me improve in delivering digital transformation projects within our organisation and make real changes.