DigitalHealth.London Accelerator alumnus TrackActive Me is being offered for free to life insurance policyholders of Royal London. 

TrackActive Me helps you prevent or reduce muscle, joint and spine pain while improving your physical health. Through the app, you can access high-quality physiotherapy advice and personalised exercises for all types of injuries and conditions, to help get you back on track. And to support you to be physically strong and mobile, there are a range of other home exercise options, including pilates, yoga and the ‘Stay Strong and Healthy’ programme created based on your profile and preferences.

Virtual physio

To help customers during the COVID-19 pandemic, Royal London has arranged for three months’ free access to wellbeing apps TrackActive Me and Thrive: Mental Wellbeing. The mental and physical wellbeing apps are offered as part of Royal London’s Helping Hand support service and are included with all its protection plans bought from a financial adviser.

Ian Prangley, Managing Director & Co-Founder of TrackActive Me said: “The commercial partnership with Royal London and rollout of TrackActive Me to their policyholders is a big milestone for our company and demonstrates the appetite for digital health innovations across different sectors. We are continuing to establish relationships with other insurers and corporates, and in the NHS we have expanded our pilot to include two more North London medical centres. We are grateful for the DigitalHealth.London Accelerator’s support last year as this was key in establishing the initial pilot and usage of TrackActive Me.”

Christina Rigby, product specialist at Royal London, said: “We know that times are tough and it is impacting people’s mental and physical health, which is why we wanted to further support our customers’ wellbeing. Customers can already access a dedicated nurse for tailored and personal support through our Helping Hand service. We’re continuously looking at ways in which we can support our customers and I hope they find these new services useful.”