Talitha Ebenezer 

Clinical Safety Officer and Chief Nurse Digital Fellow

Barking, Havering and Redbridge University Hospitals NHS Trust 

Bio: Talitha is a Senior Nurse/ Midwife at Barking, Havering and Redbridge University Hospitals NHS Trust (BHRUT) who has recently become the Clinical Safety Officer. She has always had a passion for digital health and how we can improve patient care with the use of digital technology. After being involved over the years with various IT projects in the trust and thoroughly relishing the challenges, she decided it was the route she wanted to progress her career. Talitha has a passion with assisting in implementing the organisation’s Clinical Digital Strategy which is inclusive in ensuring every member of staff in the organisation gets the level of support they require in order for them to flourish and embrace technology. Ensuring the clinical safety of the software they roll out is very close to her heart as it ensures patients do not get placed at risk and staff are able to efficiently utilise the programs to provide seamless care to the patients. 

Project summary: The Trust’s current Emergency Department (ED) booking-in system has been in place for approximately 13 years. The system works well however it does not interface with other systems in the Trust and a significant number of the processes are still paper based for example bed flow and the electronic solution itself poses problems as it does not offer all the technology required for a very busy department.

The Trust has one of the busiest ED’s in the country and therefore it is absolutely imperative the processes are streamlined and allow it to meet it’s vision of providing outstanding healthcare to our communities.

With this in mind, the Trust is undergoing a huge digital transformation programme which involves embedding an integrated EPR solution. As part of this there are plans to implement a new booking-in system which will overcome the challenges currently faced with paper and the existing electronic solution. Talitha will be assessing the clinical safety of the chosen software and support the training and implementation of the software on the ground.

Talitha is looking forward to utilising the learning from the Digital Pioneer Fellowship to support the implementation of the chosen ED solution at BHRUT.

Estimated number of patients / staff impacted by the project: The Emergency Department sees an average of 180,000 patients cross site, per year and has approximately 400 staff in ED including nursing, medical and AHP’s and admin and clerical.

Goal(s) for the programme: Network with other digital health fellows who are working across the Sustainability and Transformation Partnership and in the wider London region

Enjoy the programme and have fun whilst learning and developing skills both professionally and personally

Developing a support network with leaders in the digital field