Ramandeep Kaur

Lead Electronic Prescribing and Medicines Administration (EPMA) Pharmacist

Barking, Havering and Redbridge University Hospitals NHS Trust 

Bio: Ramandeep is an enthusiastic and vibrant individual who is passionate about digital innovation, clinical informatics, patient and medicines safety and developments in information technology globally. She has gained experience over the past six years in the digital field working at University Hospitals of Leicester NHS Trust and now at Barking, Havering and Redbridge University Hospitals NHS TRUST (BHRUT) by leading on aspects of their IT strategy to deliver strategic and operational goals and maintain her core values of always putting the patient first.

Currently all activities associated to prescribing and administration are paper based at BHRUT and the organisation is embarking on a huge transformational journey to become digitally mature. Ramandeep will be leading on the design, development, testing of the chosen Electronic Prescribing and Medicines Administration (EPMA) solution and will be working collaboratively with key stakeholders to successfully deliver implementation. She will be responsible for the communications and clinical change to current processes and ensuring the realisation of benefits from the deployment.

Project summary: The current systems for the prescribing and administration of medicines at BHRUT are paper-based (with the exception of cancer chemotherapy). The implementation of an EPMA solution presents an exciting opportunity to adopt the latest digital technology to support prescribing and medication administration activities whilst transforming internal processes to enhance patient safety and provide outstanding healthcare to their communities in line with the Trust PRIDE values.

Deployment of EPMA is a key enabler of all the Trust’s strategic objectives and will be a stepping stone for the hospital to become more digitally mature. It also aligns to a number of regional and national strategies including the East London Heath and Care Partnership digital strategy, the government’s vision of a ‘Paperless NHS’ and the Model Hospital – Lord Carter’s ‘Operational productivity and performance in English NHS acute hospitals: Unwarranted variations’, the NHS Long Term Plan and the NHS Patient Safety Strategy.

The overall aim of the project is to procure, design and configure the chosen solution and successfully implement an EPMA system and realise the associated benefits. The implementation team will be responsible for training of staff and supporting clinical and service change through clear communication and engagement with key stakeholders.  

Estimated number of patients / staff impacted by the project: BHRUT is a large, acute NHS Trust located in North East London providing a full range of hospital services to a diverse community of 750,000 people. The Trust is located on two main sites, Queen’s Hospital, which is located in Romford and King George Hospital, which is located in Goodmayes and employs over 6500 staff and volunteers. There are approximately 50 wards, but this number is not definitive due to continual operational and service changes. 

Goal(s) for the programme: Obtain new skills and knowledge in relation to change and project management

Network with the other fellows and leading sector experts

Promote the adoption of digital transformation at BHRUT through the programme

Inspire others to join the digital sector and the programme in the future