Previously, Tal was a board member of a PCT and GP Federation and worked on the integration of healthcare services across North West London. He also previously ran a successful recruitment business.
Currently, Tal is working on patient empowerment by collaboration with health and social care providers, and the use of a digital ‘interface’ between patient communities and local healthcare providers.
Tal was runner up for the 2020 Digital Pioneer Fellowship Award.
There is increasing demand and reducing supply in the NHS. We have to work differently.
The project focusses on how the NHS can use Patient Activation Measure Scores (PAM) to direct targeted interactions and engagement with patients in the community to drive behaviour change for patients with Long Term Conditions (LTCs) through a digital platform. The project also applies coaching principles to support behaviour change and support self-care
This could work for 12,000 patients at the GP practice and could be adapted to North West London if proven to work.
“The elements of the programme that created the most value for me were the ALS session were the ALS sessions, the peer to peer support and learning about how other people’s projects were equally struggling. I was not alone anymore. I enjoyed the spread and adoption session. Adoption is the biggest challenge. I found the Artificial Intelligence session interesting.
During the time that I have been on the Fellowship I have set up an Innovation Hubs where practices are divided into groups of five. Half a day a week they go off to solve problems, adopting an ALS-style model. This has improved staff engagement and empowerment. Innovation Hubs – People are starting to work with people they’ve never really worked with before. I’ve had several opportunities that have increased my exposure, which include being shortlisted for the GP awards for Diabetes, and I presented at the RCGPs. In my role on the Advisory Board of the Digital HealthCare (which I started before the Fellowship), my goal is to start an Ambassador programme.
I am keen to develop my career path into one that incorporates clinical, teaching and Digital transformation.”Tal Mahmud