Saira Arif

Saira Arif


About Saira Arif

Saira is the Digital Citizen & Innovation Project Manager for North West London Collaboration of Clinical Commissioning Groups. Prior to her current role in the NHS, Saira has worked as part of the Integrated Care Pilot/Programme for Outer NW London, and the NW London Digital Programme.

Saira has an LLB (Hons) Law degree and Postgraduate Diploma in Legal Practice.



Project: Digital Citizen Education Programme

Problem: With the number of digital apps and tools available, patients need to be educated on how to make use of these.

Solution: The programme trains volunteers to become digital ambassadors so that they have the confidence to also teach others within their communities resulting in an increase of patient knowledge.

Scale: The programme is for all 2.4 million patient population as well as the workforce.

Desired impact: The project will educate North West London patients on North West London digital tools (HHN app, patient online, ERS).

Progress to date: The Digital Ambassadors training as part of the programme started in September 2018 and so far have trained 30 ambassadors. The education programme is also one of the demonstrators as a part of the wider One London Local Health and Care Record Exemplar (LHCRE) programme of work.