About Mayce Alyousif
Mayce is a pharmacist who moved into the NHS in 2009. Mayce joined the trusts IT department where she worked with system engineers to develop and maintain the e-prescribing system. After gaining a vast experience Mayce then moved to her current role as the lead e-prescribing pharmacist. Her responsibilities involve providing pharmaceutical expertise in the development, maintenance, implementation, risk management and quality assurance of the system.
Mayce’s passion of integrating technology with care, thriving towards improving patient safety and streamlining workflows has created a very positive culture of change within the trust.
Problem: Kingston Hospital NHS Foundation Trust has over 20 outpatient clinic specialities with approximately 400,000 outpatient appointments in a year. Currently outpatient prescriptions and clinical documentation are still on paper which poses a significant risk as that means patients have an electronic and a paper record which can lead to the oversight and misplacement of clinical information.
Solution: Aiming to implement the electronic prescribing and clinical documentation across all outpatient clinics, via utilisation of the current trust e-prescribing system to be used in outpatient clinics.
Desired impact: Mayce aims for her project to impact Kingston Hospital NHS Foundation Trust in the following areas below.
- Improve patient safety; this is through reduced ambiguity related to legibility issues with hand written prescriptions. Also medications are defaulted with correct dosage units, doses and frequencies therefore significantly reducing prescribing errors.
- Improve patient care; by supporting prescribers with best prescribing practice in terms of decision support at point of prescribing such as interaction and allergy checks. In addition protocol orders can be built to aid prescribing in accordance with hospital and national guidelines. Also, clinic letters and medications prescribed will be available for the GP to view immediately after the clinic consultation reducing current delays where patients may misplace their prescriptions, and clinic letters getting lost in the post.
- Money saving; electronic prescribing systems make adhering to the trust formulary easier therefore prescribing is much more controlled. Furthermore, reducing number of incidents due to prescribing errors leading to reduced litigation costs.
- Improving efficiency; Reporting on medication use, spend and trends in prescribing is much more improved as systems can pull this data within minutes.
- Improve patient experience; Incorrect prescriptions can be corrected remotely thus significantly reducing prescription waiting times.
Progress to date: A successful pilot has been carried out for this project on one speciality which now will be extended across the rest of outpatients.