About Kellie-Anne Rehill
Kellie has worked within the NHS for nearly 15 years beginning with the NHS Institute for Innovation and Improvement, the CQC and then Primary Care Trusts. It is through these experiences that her eagerness to act as a ‘Change Maker’ in supporting Trust Clinical, Operational and Transformational Strategies began. Currently Kellie works with both Digital Services and Trust Operational Management contributing to the development of transformational and innovative digital solutions and supporting and improving current systems in order to deliver safe and quality patient care.
Kellie is enthusiastic in applying an agile approach to projects and processes in order to reflect both the need to change and the rapid adoption of innovation that is currently occurring.
Problem: There are a number of Transformational/Innovation projects as a Business Analyst for Digital Services that Kellie-Anne is involved in.
Currently Kellie-Anne is working on the following projects;
• Digital Den- Staff and Services within the Trust attend and discuss improvements or change in a meeting with Senior Digital Managers.
• Standardisation of the Trust digital dictation system
• The procurement of a new chemotherapy booking system
• The digitalisation of the Trust community maternity services
• A review of current digital workflows with the Short-term Assessment of Rehabilitation and Renablement service.
One of the key current projects that Kellie-Anne is working on is, “A standardised digital dictation system”. This project forms part of the key themes of the Trust Digital Strategy which is in line with the Trust Clinical and Transformation Strategy. This project is part of the Trust’s “SMART CLINIC” programme with the aim,” to enable secure communication digitisation and automation. The scope of this specific project includes three phases, the update of current dictation software, the introduction of standardised voice recognition application and the deployment of this standardised solution throughout the Trust.
Solution: The solution is aimed to improve data security and achieve operational benefits such as cost savings from workflow efficiencies in the administrative function of the digital correspondence generated from the dictation technologies and streamline the process.
Scale: The scale of the project is applicable to the whole Trust, which incorporates, Three Acute Hospitals and Community Services for Harrow, Brent & Ealing with a workforce of 9,000 staff.
Desired impact: All services across the Trust will benefit from this new solution in particularly the Doctors, Medical Secretaries and any other staff members that use digital dictation to produce communications outcomes.
Progress to date: The Project is currently in Testing preparing for GO LIVE.